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Jumat, 28 Juni 2013

Reservation in the Restaurant, Hotel and Travel Agency

Reservation in the Restaurant, Hotel and Travel Agency

Special Expressions in making a reservation in the Travel agency, Restaurant, and hotel
                                                           

1.

We

would like to reserve 
Business class
Night flight
Return ticket

a single ticket to Jakarta


2.


I
would like
want
am going
am supposed 


to book  a double room


for this weekend
3.
Could 
Can  May Should
I / We
Reserve
a table for two for lunch ?


4.

Could

I / we

make reservation for a week
my traveling to Bali ?
trip to Manado next week ?
journey to Lombok island tomorrow ?
5.
Can
I / we
book a train seat
for this afternoon ?


Special expressions in handling a reservation
Yes, sir/madam            what sort of room do you need ?
Yes, of course             do you prefer stalls or balcony ?        
Certainly. When will you fly, sir ?       ( simple future )
                When will you be flying, sir ?          ( future progressive )
I am sorry  to inform you that all (seats/ rooms/ tables/ tickets/inns) have been reserved

Constructions with enough and too
Too + Adjective
eg. This soup is too salty for me
                                 Adj
The plane`s ticket is too expensive 
                                       Adj
Adjective + Enough   
eg. The hotel room is comfortable enough
                                      Adj
He will be old enough to take the trip to Africa
                Adj

Kosa Kata (Vocabulary)
expensive
:

receptionist
:

delicious
:
Comfortable
:

luggage
:

grilled
:
Reservation
:

backpacker
:

toast
:
Sort of....
:

Some more
:

beef
:
Pay
:

Bill
:

rates
:
Stay
:

price
:

expense
:
Accounts
:

charge
:

Debt
:
Checking account
:

Credit
:

Obligation
:

Some expressions in the Restaurant, hotel and Travel agency
At the Restaurant
Waiter/waitress
Customer
-        May I help you
-          What would you like to order ?
-          Are you ready to order ?
-          Would you care for a drink before dinner ?
-          May I take your order, please !
-          How would you like your meat? rare, medium or well done
-          Anything to drink ?                       
-          Vegetables !
-          Is everything all right here !
-          anything else ?
-          Just a minute !
-          Here you are.
-          we haven`t decided yet.
-          We are ready to order now. I`d like……
-          Excuse me, could we have some more !
-          May I have the bill. Please!
-          Everything is delicious here
-          Pass me the salt, please!
-          How much does it cost ?
-          What is the price of…….


At the Hotel
Receptionist
Customer
-          May I help you, sir/madam !
-          This is reservations
-          Welcome to our hotel.
-          For single or double room?
-          There are standard and deluxe with balcony room, here
-          I beg your pardon Sir !
-          Could you spell your first name, please?
-          May I have your ID card, sir/madam!
-          When do you plan for check in/ check out!
-          Have a nice stay, Sir/Madam.
-          Here is your key.
-          Would you like some help with your luggage?
-          Please, check your bill.
-  Excuse me!
-  I want to make reservation for single room.
-  I plan to check in tomorrow and stay for  a week,
-  What kind of facilities here?
-  What is the rate for single bedroom ?
-  What`s the check out time ?

At the Travel Agency
Receptionist
Customer
-          May I help you, sir/madam !
-          We have five flight a week, in the morning at 7.15 AM
-          Do you want to exchange the tickets ?
-          Adi Sumarmo is for the domestic flight only.
-          To abroad flight, you can fly from Sukarno Hatta
-          What can I do for you, Sir/Madam?
-          Would you like to take a seat, please?
-          Can I get you something to drink?
-          Just a moment, please.

-          I`d like to make a booking for three
 persons of Garuda flight to Singapore
-          Are there still seats available ?
-          Could I have a flight ticket to Singapore?
-          How many flight do you have to Singapore, a week ?
-          Do you stop over Batam ?


Exercise 1
Practice  in pairs and translate into Indonesian

IN THE RESTAURANT

WAITER          : Good Evening sir, welcome to our restaurant.
GUEST             : Good Evening!
WAITER          : Please be seated, I’m just bringing a glass of water for you.
GUEST             : Thanks!
WAITER          : What would you like to have sir ?
GUEST             : What’s your specialty ?
WAITER          : We are known for a delicious Chinese food.
GUEST             : Please bring one plate Manchurian with Fried Rice.
WAITER          : Kindly wait, your order will be delivered within 5-10 minutes.
GUEST             : OK.
WAITER          : (After Five Minutes) Here is your order sir.
GUEST             : Please bring one Coke also.
WAITER          : Yes sir.
GUEST             : (After having the meal) The food was quite good and your service also.
WAITER          : Thanks a lot!
GUEST             : Please bring the bill.
WAITER          : Here is the bill sir.
GUEST             : This is your bill and tip also.
WAITER          : Thank you, please do visit next time and have very wonderful night.
GUEST             : I will.

Exercise 2
Practice in pairs and translate into good English !

A : Permisi,  bisakah saya memesan 4 kamar untuk dua minggu?
B : Oh., tentu. Berapa lama anda akan disini ?
A : Bolehkah kami mengetahui harga ticket ke Bali, Pak ?
B : Tentu, Maaf . pesawat apa yang anda ingin ?
A : Dapatkah saya buat pesanan untuk perjalanan dengan kereta api  eksekutif ke Jakarta, minggu depan?
B : Ya. Boleh tahu nama dan alamat anda ? 
A : Omong-omong, berapa tarip per malam, di hotel ini ?
B : Tarip per malam 200.000 dengan pajak 21 %
A : Saya telah mendaftar untuk konperensi di hall hotel ini.
B : Maaf Pak. Kapan anda memesannya ?

Exercise 3
In pairs, rearrange these jumbled expressions into a good conversation.
Then, act it out with your partner.

                          IN A RESTAURANT

1. Waiter          : Would you like anything to drink?
2. Customer     : Yes. I’d like a hamburger and a large order of chips, please.
3. Waiter          : Yes, Sir. And would you like anything else?
4. Customer     : Yes, I’ll have a mixed fruit salad.
5. Waiter          : All right. What would you like for dessert?
6. Customer     : Yes. I’d like a large fresh coke, please.
7. Waiter          : May I take your order, please?
8. Customer     : yes. May I the have bill, please !
9. Waiter          : Is everything all right here.
10. Customer   : No, thank you. That’s all.
The customer has finished  eating

Exercise 4
Translate into good English !

1.      Kami akan memesan satu meja untuk makan malam 
2.      Berapa harga tiket kereta api kelas exekutif  ke Bandung ?
3.      Bisakah kami memesan kamar untuk hari Minggu ?
4.      Apakah yang ingin anda pesan, nona?
5.      Bisakah anda mengisi surat pemesanan ini?
6.      Berapa lama anda akan menginap di  “Setyaki hotel”
7.      Permisi, bisakah saya membayar dengan kartu kredit ?
8.      Permisi Pak, Dimana kamar mandi?
9.      Apakah ada masjid dekat restoran ini?
10.  Dimana  ruangan untuk  makan siang ?

Exercise 5
In pairs, makes short dialogue with the situation below
you call one of the hotel, to make a reservation and your friend as the receptionist answer the phone

Exercise 6
Makes a simple dialogue based on this situations, below ! choose one of the situation, then practice ! groups

you reserve  some rooms for your colleague for 3 days, you will have a meeting, dinner, and sport
you reserve a travel to railway station. Your family will  go to Bandung next Sunday morning.
you are in the restaurant. Reserve some food for dinner with your friends