Reservation in the Restaurant, Hotel and Travel Agency

Reservation in the Restaurant, Hotel and Travel Agency

Special Expressions in making a reservation in the Travel agency, Restaurant, and hotel

                                                           

1.	We	would like to reserve	Business class Night flight Return ticket	a single ticket to Jakarta
2.	I	would like want am going am supposed	to book  a double room	for this weekend
3.	Could  Can  May Should	I / We	Reserve	a table for two for lunch ?
4.	Could	I / we	make reservation for a week	my traveling to Bali ? trip to Manado next week ? journey to Lombok island tomorrow ?
5.	Can	I / we	book a train seat	for this afternoon ?

Special expressions in handling a reservation

Yes, sir/madam            what sort of room do you need ?

Yes, of course             do you prefer stalls or balcony ?        

Certainly. When will you fly, sir ?       ( simple future )

                When will you be flying, sir ?          ( future progressive )

I am sorry  to inform you that all (seats/ rooms/ tables/ tickets/inns) have been reserved

Constructions with enough and too

Too + Adjective

eg. This soup is too salty for me

                                 Adj

The plane`s ticket is too expensive 

                                       Adj

Adjective + Enough   

eg. The hotel room is comfortable enough

                                      Adj

He will be old enough to take the trip to Africa

                Adj

Kosa Kata (Vocabulary)

expensive	:		receptionist	:		delicious	:
Comfortable	:		luggage	:		grilled	:
Reservation	:		backpacker	:		toast	:
Sort of....	:		Some more	:		beef	:
Pay	:		Bill	:		rates	:
Stay	:		price	:		expense	:
Accounts	:		charge	:		Debt	:
Checking account	:		Credit	:		Obligation	:

Some expressions in the Restaurant, hotel and Travel agency

At the Restaurant

Waiter/waitress

Customer

-        May I help you -          What would you like to order ? -          Are you ready to order ? -          Would you care for a drink before dinner ? -          May I take your order, please ! -          How would you like your meat? rare, medium or well done -          Anything to drink ?                        -          Vegetables ! -          Is everything all right here ! -          anything else ? -          Just a minute ! -          Here you are.

-          we haven`t decided yet. -          We are ready to order now. I`d like…… -          Excuse me, could we have some more ! -          May I have the bill. Please! -          Everything is delicious here -          Pass me the salt, please! -          How much does it cost ? -          What is the price of…….

At the Hotel

Receptionist

Customer

-          May I help you, sir/madam ! -          This is reservations -          Welcome to our hotel. -          For single or double room? -          There are standard and deluxe with balcony room, here -          I beg your pardon Sir ! -          Could you spell your first name, please? -          May I have your ID card, sir/madam! -          When do you plan for check in/ check out! -          Have a nice stay, Sir/Madam. -          Here is your key. -          Would you like some help with your luggage? -          Please, check your bill.

-  Excuse me! -  I want to make reservation for single room. -  I plan to check in tomorrow and stay for  a week, -  What kind of facilities here? -  What is the rate for single bedroom ? -  What`s the check out time ?

At the Travel Agency

Receptionist

Customer

-          May I help you, sir/madam ! -          We have five flight a week, in the morning at 7.15 AM -          Do you want to exchange the tickets ? -          Adi Sumarmo is for the domestic flight only. -          To abroad flight, you can fly from Sukarno Hatta -          What can I do for you, Sir/Madam? -          Would you like to take a seat, please? -          Can I get you something to drink? -          Just a moment, please.

-          I`d like to make a booking for three  persons of Garuda flight to Singapore -          Are there still seats available ? -          Could I have a flight ticket to Singapore? -          How many flight do you have to Singapore, a week ? -          Do you stop over Batam ?

Exercise 1

Practice  in pairs and translate into Indonesian

IN THE RESTAURANT

WAITER          : Good Evening sir, welcome to our restaurant.

GUEST             : Good Evening!

WAITER          : Please be seated, I’m just bringing a glass of water for you.

GUEST             : Thanks!

WAITER          : What would you like to have sir ?

GUEST             : What’s your specialty ?

WAITER          : We are known for a delicious Chinese food.

GUEST             : Please bring one plate Manchurian with Fried Rice.

WAITER          : Kindly wait, your order will be delivered within 5-10 minutes.

GUEST             : OK.

WAITER          : (After Five Minutes) Here is your order sir.

GUEST             : Please bring one Coke also.

WAITER          : Yes sir.

GUEST             : (After having the meal) The food was quite good and your service also.

WAITER          : Thanks a lot!

GUEST             : Please bring the bill.

WAITER          : Here is the bill sir.

GUEST             : This is your bill and tip also.

WAITER          : Thank you, please do visit next time and have very wonderful night.

GUEST             : I will.

Exercise 2

Practice in pairs and translate into good English !

A : Permisi,  bisakah saya memesan 4 kamar untuk dua minggu?

B : Oh., tentu. Berapa lama anda akan disini ?

A : Bolehkah kami mengetahui harga ticket ke Bali, Pak ?

B : Tentu, Maaf . pesawat apa yang anda ingin ?

A : Dapatkah saya buat pesanan untuk perjalanan dengan kereta api  eksekutif ke Jakarta, minggu depan?

B : Ya. Boleh tahu nama dan alamat anda ? 

A : Omong-omong, berapa tarip per malam, di hotel ini ?

B : Tarip per malam 200.000 dengan pajak 21 %

A : Saya telah mendaftar untuk konperensi di hall hotel ini.

B : Maaf Pak. Kapan anda memesannya ?

Exercise 3

In pairs, rearrange these jumbled expressions into a good conversation.

Then, act it out with your partner.

                          IN A RESTAURANT

1. Waiter          : Would you like anything to drink?

2. Customer     : Yes. I’d like a hamburger and a large order of chips, please.

3. Waiter          : Yes, Sir. And would you like anything else?

4. Customer     : Yes, I’ll have a mixed fruit salad.

5. Waiter          : All right. What would you like for dessert?

6. Customer     : Yes. I’d like a large fresh coke, please.

7. Waiter          : May I take your order, please?

8. Customer     : yes. May I the have bill, please !

9. Waiter          : Is everything all right here.

10. Customer   : No, thank you. That’s all.

The customer has finished  eating

Exercise 4

Translate into good English !

1.      Kami akan memesan satu meja untuk makan malam 

2.      Berapa harga tiket kereta api kelas exekutif  ke Bandung ?

3.      Bisakah kami memesan kamar untuk hari Minggu ?

4.      Apakah yang ingin anda pesan, nona?

5.      Bisakah anda mengisi surat pemesanan ini?

6.      Berapa lama anda akan menginap di  “Setyaki hotel”

7.      Permisi, bisakah saya membayar dengan kartu kredit ?

8.      Permisi Pak, Dimana kamar mandi?

9.      Apakah ada masjid dekat restoran ini?

10.  Dimana  ruangan untuk  makan siang ?

Exercise 5

In pairs, makes short dialogue with the situation below

you call one of the hotel, to make a reservation and your friend as the receptionist answer the phone

Exercise 6

Makes a simple dialogue based on this situations, below ! choose one of the situation, then practice ! groups

you reserve  some rooms for your colleague for 3 days, you will have a meeting, dinner, and sport

you reserve a travel to railway station. Your family will  go to Bandung next Sunday morning.

you are in the restaurant. Reserve some food for dinner with your friends